How to Perform Umrah
FAQ
HOW DO I BUY AN E-TICKET?
Collect your e-ticket effortlessly at the airport by showing your Alfalah Travels confirmation email along with a valid passport copy. Follow these simple steps to ensure a smooth and hassle-free travel experience.
WAYS TO CANCEL A SCHEDULED FLIGHT?
Need to cancel your booking with Alfalah Travels? Simply send your cancellation request to info@alfalahtravels.co.uk or call us at (+44 20 8 00 000). Please note that bookings are automatically canceled if payment is not received within 72 hours. Follow these steps for a smooth and hassle-free cancellation process.
IS IT CRUCIAL TO GET THE NAME CORRECTED ON THE TICKET IF IT IS SPELLED INCORRECTLY?
Ensure hassle-free travel by correcting any misspelled names on passports and tickets. Inconsistencies can lead to denied travel privileges. Stay organized and prevent airport issues by keeping all paperwork neatly arranged.
WHAT MAKES A DIRECT FLIGHT DIFFERENT FROM A NON-STOP FLIGHT?
Understand the nuances of direct, indirect, and non-stop flights. Direct flights may include refueling stops without passenger disembarkation, while indirect flights offer layovers. Non-stop flights, on the other hand, travel seamlessly between two airports without any stops.
WHAT TIME SHOULD I AIM FOR TO RECEIVE MY TICKET(S)?
UK customers typically receive their tickets via Registered Mail, which requires a signature or collection in person—please have your ID ready. Personal collection is also available at Heathrow and Gatwick airports. For international deliveries, UPS is a trusted option. Tickets are generally ready within 7 days, with an urgent delivery option available within 24 hours if required.
CHARTERED AND SCHEDULED FLIGHTS: WHAT'S THE DIFFERENCE?
Explore the differences between direct, indirect, and non-stop flights. While direct flights may have refueling stops without passenger disembarkation, indirect flights offer layovers for travelers to explore. Non-stop flights provide seamless travel between two airports without any stops.
MEANING OF BAGGAGE ALLOWANCE?
Understand airline-specific policies on hand luggage allowance, also known as cabin baggage allowance. For details on maximum weight, contact the respective airline providing the service.
HOW DO I CONFIRM MY BOOKING?
Simply provide your credit card details, click ‘Confirm’, and you’ll be directed to the confirmation page. You will then receive a detailed confirmation email containing your package details, order number, and price. Keep your order number handy for any future communication. Remember to reconfirm your flights before departure to ensure a smooth and worry-free journey.
DO YOU ACCEPT LAST-MINUTE RESERVATIONS?
Secure affordable travel by avoiding last-minute bookings. While last-minute reservations are seldom available and come with prohibitive costs, early bookings offer better options and savings. Plan ahead for a seamless and cost-effective travel experience.
IF I AM NOT TRAVELING, CAN I BOOK FLIGHTS FOR OTHERS?
Plan trips for yourself or others with ease. Book your travel, and receive a prompt confirmation call. We ensure your booking is confirmed before finalizing any reservation, so your journey is smooth and worry-free.
WHEN SHOULD I MAKE MY TRAVEL RESERVATIONS FOR FLIGHTS?
Reservations can be made up to 11 months in advance.
QUESTIONS REGARDING REFUNDS?
Refunds typically take 10 to 40 days, though in some cases they may take up to 12 months. Each refund request is carefully reviewed by the consolidator and airline before processing. In most cases, a nominal fee of £5.00 per passenger applies.